What Is The 100% Lucid Guarantee?
All products purchased at Hemplucid.com* come with a customer satisfaction guarantee. If you are unsatisfied with your product, we'll provide a full refund or exchange within 30 days of the initial purchase date.
*Excludes "Well Aware Wednesday" sale items. Excludes items that are defective due to personal negligence. Please refer to product descriptions, packaging, or labels for proper storage instructions.
We cannot offer a refund on any products purchased from retailers or third-party websites. Visit your original purchase location for returns or exchanges.
How Do I Request A Refund?
To exchange or return a Hemplucid item, please view our full returns policy
What if I want to insure my order?
Visit our shipping policy page for information on insuring your purchase with optional shipping insurance for just $1.
Questions, Comments, Or Concerns?
The quickest way to get in touch with us is to start a live chat (click the "We're Online" icon in the bottom, right corner). You can also contact a customer experience agent at firstname.lastname@example.org or by calling +1 (385) 203-8556.
You can also visit our FAQ page for more answers.