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HEMPLUCID MAIN OFFICE

4844 N 300 W STE 202

PROVO UT 84604

 

+1 (385) 203-8556

MONDAY - FRIDAY

9AM - 5PM MDT

 

General Inquiries

contact@hemplucid.com

 

Customer Support

support@hemplucid.com




PLEASE NOTE: We are not legally allowed to give medical advice or to discuss whether our products have medicinal benefits. The government’s regulatory agencies are closely scrutinizing all sellers of CBD products. They are making sure we are not giving out medical advice of any kind. This includes specifying which product might be best for which medical condition. This is a difficult situation for all of us. We would much rather give honest and straight-forward answers to your questions about CBD, but we can not risk being shut down. As a result, we are unable to answer any questions relating to medical conditions, including talking about which product is best for which medical condition. We apologize for any inconvenience this causes.


100% Lucid Guarantee | 30 Days No Risk

What Is The 100% Lucid Guarantee?

All products purchased at Hemplucid.com* come with a customer satisfaction guarantee. If you are unsatisfied with your product, we'll provide a full refund or exchange within 30 days of the initial purchase date.

*Excludes "Hemp Day" sale items. Excludes items that are defective due to personal negligence. Please refer to product descriptions, packaging, or labels for proper storage instructions.

We cannot offer a refund on any products purchased from retailers or third-party websites. Visit your original purchase location for returns or exchanges.

How Do I Request A Refund?

To exchange or return a Hemplucid item, please view our full returns policy

What if I want to insure my order?

Visit our shipping policy page for information on insuring your purchase with optional shipping insurance for just $1.

Questions, COmments, Or Concerns?

The quickest way to get in touch with us is to start a live chat (click the "We're Online" icon in the bottom, right corner). You can also contact a customer experience agent at support@hemplucid.com or by calling +1 (385) 203-8556.

You can also visit our FAQ page for more answers.