Hemplucid Subscriptions Program

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Why Subscribe to Hemplucid?

Get a 20% discount
for the lifetime of your subscription

Flexible deliveries
gives you the schedule that's best for you!

Get affordable CBD
products right to your doorstep

Cancel or Modify
your subscription plans at any time

Earn Rewards
with each subscription order

Gift a subscription
to a friend or loved one

Lucid Guarantee
is included with each subscription delivery

Here's How It Works

1

Choose your product

and pick your plan.

2

We'll remind you before every delivery,

in case you need to make adjustments.

3

Then, just sit back, relax,

and get your products delivered right to your door.

Find your perfect plan

2

weeks

I'm obsessed! I want Hemplucid to deliver my favorite products to my doorstep every 2 weeks.

4

weeks

Once a month delivery (every 4 weeks) is the perfect frequency for me.

6

weeks

Monthly is too often for me, but I still want to subscribe & save! I need new products about every 6 weeks.

8

weeks

Please deliver my favorite Hemplucid products in roughly two-month intervals. The best fit for me is every 8 weeks!

Questions?

Find your answers here.
See other FAQs, too.

Read more FAQs

Frequently Asked Questions (FAQs)
About Our Subscription Service

Can I earn and use loyalty points on subscription orders?

You will be earning points on each recurring order. However, at this time, points being redeemed won’t be applied to the subscription items in your order. We’re working on it for you, though!

Do volume discounts or other promos apply to subscription orders?

No, unfortunately, discounts for recurring orders can’t be combined with other promos.

When will my subscription order be shipped?

That depends on you! Once you choose your subscription plan, you get to choose how often you want it to be sent to you. Your first order will be processed within one business day of placing it. After that, the frequency of your recurring orders and when they’re shipped will be based on your plan.

Can I cancel anytime?

Yes. We’ll miss you though. Sign into your Hemplucid account and go into ‘Manage Subscriptions’. Clicking on ‘Subscriptions’ takes you to your active subscriptions. Click on the subscription you want to cancel, and find ‘Cancel Subscription’ at the bottom of the page.

How long does shipping take?

Recurring orders are shipped via USPS, and the shipping time varies depending on the distance it’s traveling from our warehouse. Typically, delivery time is 2 to 4 business days, but it could take up to 7 business days in rare cases.

When will my card be charged?

Cards will be charged at midnight the day the order is processed. We will be sure to send an email reminder to help keep you up to date on everything surrounding your subscription.

How can I update my payment method?

Sign in to your Hemplucid account and make the change. You’ve got the power! Sign into your Hemplucid account and click on ‘Manage Subscriptions’. Once there, click on ‘Billing Information’. You will be able to send yourself an email to securely update your payment method.

Can I send my subscription order to an alternate address?

Yes! Send it wherever you need to. Just change it in your Hemplucid account by going into ‘Manage Subscriptions’ and clicking on ‘Shipping Addresses’. From there, you can update or change your shipping address to have your next recurring order shipped wherever you need it to go.

Is shipping free?

All orders that have a retail value over $49 are shipped free via USPS.

Can I upgrade my shipping method?

No, recurring orders will default to the USPS standard shipping.

100% Lucid Guarantee | 30 Days No Risk

What Is The 100% Lucid Guarantee?

All products purchased at Hemplucid.com* come with a customer satisfaction guarantee. If you are unsatisfied with your product, we'll provide a full refund or exchange within 30 days of the initial purchase date.

*Excludes "Hemp Day" sale items. Excludes items that are defective due to personal negligence. Please refer to product descriptions, packaging, or labels for proper storage instructions.

We cannot offer a refund on any products purchased from retailers or third-party websites. Visit your original purchase location for returns or exchanges.

How Do I Request A Refund?

To exchange or return a Hemplucid item, please view our full returns policy

What if I want to insure my order?

Visit our shipping policy page for information on insuring your purchase with optional shipping insurance for just $1.

Questions, COmments, Or Concerns?

The quickest way to get in touch with us is to start a live chat (click the "We're Online" icon in the bottom, right corner). You can also contact a customer experience agent at support@hemplucid.com or by calling +1 (385) 203-8556.

You can also visit our FAQ page for more answers.