FAQ's

How do I sign up for the loyalty program?
If you have a customer account, you're already signed up! If you don't already have a customer account, you can sign up during checkout or by going to HempLucid.com/account/register.

If you have issues signing up, please contact our customer service team!
Where can I see my loyalty points?
You can check your loyalty points balance by going to HempLucid.com/account. You must be signed in to see your points and loyalty history.
Can I redeem loyalty points on subscription products?
Yes! Any points you earn on purchases can be redeemed on one-time orders, subscription orders, and hybrid orders.
Can I combine loyalty points discounts with other discount codes?
Loyalty points can be redeemed for discounts at checkout. Unfortunately, these discounts cannot be combined with other discount codes. However, they can be combined with storewide sales.
How do I redeem my points?
You can use the drop-down that appears during checkout to select the number of points to use toward a variable discount on that transaction.

You must accrue 100 points in order to qualify for a discount, and then you can redeem points in 100-point increments: 100 points for $5, 200 points for $10, 300 points for $15, and so on.
How do I earn extra points?
Points are automatically added to your account with every dollar you spend. Additionally, you can earn points by leaving us a review, following us on social media, and more.

NOTE: If you're having trouble accessing the "Earn More Points" section, make sure you're signed in to your account.