Earn Loyalty Points

FAQ

Have more questions?

How do I sign up for the loyalty program?
  • If you have a customer account, you're already signed up! If you don't already have a customer account, you can sign up during checkout or by going to HempLucid.com/account/register.

    If you have issues signing up, please contact our customer service team!

Where can I see my loyalty points?
  • You can check your loyalty points balance by going to HempLucid.com/account. You must be signed in to see your points and loyalty history.

Can I redeem loyalty points on subscription products?
  • Yes! Any points you earn on purchases can be redeemed on one-time orders, subscription orders, and hybrid orders.

Can I combine loyalty points discounts with other discount codes?
  • Loyalty points can be redeemed for discounts at checkout. Unfortunately, these discounts cannot be combined with other discount codes. However, they can be combined with storewide sales.

How do I redeem my points?
  • You can use the drop-down that appears during checkout to select the number of points to use toward a variable discount on that transaction.

    You must accrue 100 points in order to qualify for a discount, and then you can redeem points in 100-point increments: 100 points for $5, 200 points for $10, 300 points for $15, and so on.

How do I earn extra points?
  • Points are automatically added to your account with every dollar you spend. Additionally, you can earn points by leaving us a review, following us on social media, and more.

    NOTE: If you're having trouble accessing the "Earn More Points" section, make sure you're signed in to your account.