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Hi,
I had been previously purchasing simply CBD gummies for a while. They were coming in a jar. No THC. I suspended my subscription orders for a while because I could not take them due to medical reasons. I recently restarted my subscription, and now the package says THC and CBD. Plus, when I looked at my old orders, they all show this new packaging that say THC but previously they did not. Shortly before I suspended my order, I got a product that did have THC in them and I returned them and you replaced them with the proper product. I am wondering if somehow this mistake has somehow changed my saved product in the subscription somehow? I do not want THC in my product. Trace amount is ok but not quantifiable. Also, I did not notice at first glance that it said THC on the label and I attempted to open the product. The key word here being attempted. I simply couldn't pry the zipper open no matter how hard I tried. I cut off the top of the package but that did not help because the zipper is lower. I was about to cut below the zipper and stopped when I saw the label said that the product contained THC.
SO ..1.) Fix you zipper on the bag. It does not work well. I should not have to be King Kong to open my gummies.
2) What are my options now to return the product? Although I never did get the product open, I did cut the top off the bag.
Hi Monique,
Please reach out to us at support@hemplucid.com. We'd be more than happy to help with getting a return started.
As far as the THC in the product it is still just a trace amount and nothing has changed besides us showing on the packaging how much THC is in each gummy. It still falls below the legal limit of 0.3% THC.
The gummy packaging has also changed to be child resistant so the zipper is trickier to open for that reason.
We look forward to helping you with your return!
My husband absolutely loves these gummies. After a long day of physical work, they help him relax. I’ve never had any issues with them, and they have a great flavor and quality ingredients.
My go-to body cream for alleviating body aches and pains is truly remarkable. It works wonders, and the texture is incredibly smooth. I’m thoroughly impressed with the quality of the product and have had no issues whatsoever.
They do the job, which is put me into restful sleep with no morning grogginess. Taste great and I love them.
My husband has Alzheimer’s and we have found that this has helped him tremendously with sundowning. Mild and effective. Thank you
