How To Earn & Use Your Points with Hemplucid’s Rewards Program

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How To Earn & Use Your Points with Hemplucid’s Rewards Program

Earning rewards should be easy, amirite? From looking at products to logging into your account, we believe the Hemplucid experience should be simple. So, how does the Hemplucid Rewards Program work?

From arriving at the homepage to hitting that "redeem" button, we'll walk you through each and every step. By the end of this article, you'll know the ins and outs of your account and how to apply points to your purchase.

Read on for our rewards program explained, including everything you need to know about navigating the rewards program with points.

Logging In & Getting Started

Logging In & Getting Started

If you've read or watched Lewis Carroll's Alice In Wonderland, you may be familiar with the following exchange.

Starting out on the Hemplucid website happens much the same way. Our program with rewards is accessible from two primary places on the Hemplucid.com website.

The Two Main Pages for Redeeming Rewards

There are two main roads you can take to get more information about your rewards.

Login

Clicking "Login" at the top of the website will take you to this page:

From the Login page, you can either sign in, or if you are a new customer, you can sign up! Clicking "sign up" will take you to our "Create Account" page. Then, you'll enter the following information to create an account with Hemplucid and start earning rewards:

  • First name
  • Last name
  • Email
  • Password

You'll also be given the option to click "sign in" as a returning customer if you ended up on the "Create Account" page by accident.

You must be logged in to earn and redeem points

You must log in to your account to apply your points at check out. Our advice? If you're already signed up for our rewards program, login in first thing when you arrive at hemplucid.com.

This way, you won't miss out on redeeming your rewards when you reach the check out stage.

Rewards

When you click on "Rewards", you'll be taken to a webpage that explains how earning points in our rewards program works.

This page is a great place to start if you're new to Hemplucid and interested in learning more about earning products, exclusive perks, and more!

Other actions you can take on this page include:

  • Sign up
  • Log in
  • Refer a Friend
  • Subscribe to Hemplucid (we'll let you know about discounts and other important news)
How To Earn Points

How To Earn Points

There are so many wonderful ways to earn points in the Hemplucid rewards program. From earning with your rewards program email to celebrating a birthday, learn about all the ways you can save money while promoting wellness.

7 Simple Ways to Earn Points Towards Rewards

Each of these actions helps you to earn points in our rewards program.

  1. Create An Account

    You can earn 10 points just for joining! Create an account today to start racking up the rewards.
  2. Make a Purchase

    Pretty simple, right? For every dollar ($1) spent, you'll receive 1 point. Visit our store to find your new favorite product today!
  3. Write a Review

    After ordering, be on the lookout for an email inviting you to review your recent purchase. Earn 25 points by letting us know your feedback.

    We appreciate and read each review. We use your feedback and thoughts to help better understand how the products work (or don't work) for you, and how we can be better.
  4. Submit a Survey

    Similar to the process of reviewing following a purchase, you'll be invited to take a short (and we're talking extremely short) survey following your order.

    This survey is called a Net Promoter Score (NPS) survey and it is an easy tool that helps us gauge how well we served you. An NPS survey is quick and easy -- it features one simple question and asks you to score us using a scale or meter.

    For example, an NPS survey might ask you, "how likely are you to recommend Hemplucid to a friend?" Rating us honestly will help us figure out how to serve you better. Plus, it earns you 15 points in rewards -- now, that's a win-win!
  5. Celebrate a Birthday

    One of the biggest ways to earn points? Have a birthday! You'll get 200 points, which is reason enough to throw a party.
  6. Refer a Friend

    Sharing is caring, especially when it comes to our rewards program. You can earn up to 300 points when a first-time shopper you referred makes a successful purchase.
  7. Follow Us on Social Media

    We love interacting with you on our social media channels. By following or subscribing to our feeds, you can earn more rewards points:
How to Redeem Points

How to Redeem Points

Redeeming your points for discounts is easy! The most important step is to login to your account at the beginning of your shopping session.

Get Discounts at Checkout

Upon check out, you'll have the option to apply points for discounts, and 100 points = $5 off.

Keep in mind that once you hit "apply", the points will be deducted.

Questions, Comments, Concerns About Your Rewards?

Questions, Comments, Concerns About Your Rewards?

If you encounter any roadblocks to receiving your rewards, we are here to help you step-by-step.

Contact us today:

The Last Word About Our Rewards Program

Earning points with your purchases is just the beginning of it. There are so many awesome ways to get discounts on the products you love. Learn more about how to earn rewards, refer a friend, and redeem your points today for optimal savings on our website!

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100% Lucid Guarantee | 30 Days No Risk

What Is The 100% Lucid Guarantee?

All products purchased at Hemplucid.com* come with a customer satisfaction guarantee. If you are unsatisfied with your product, we'll provide a full refund or exchange within 30 days of the initial purchase date.

*Excludes "Hemp Day" sale items. Excludes items that are defective due to personal negligence. Please refer to product descriptions, packaging, or labels for proper storage instructions.

We cannot offer a refund on any products purchased from retailers or third-party websites. Visit your original purchase location for returns or exchanges.

How Do I Request A Refund?

To exchange or return a Hemplucid item, please view our full returns policy

What if I want to insure my order?

Visit our shipping policy page for information on insuring your purchase with optional shipping insurance for just $1.

Questions, COmments, Or Concerns?

The quickest way to get in touch with us is to start a live chat (click the "We're Online" icon in the bottom, right corner). You can also contact a customer experience agent at support@hemplucid.com or by calling +1 (385) 203-8556.

You can also visit our FAQ page for more answers.